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Privacy Policy

Last Updated: December 22, 2024

We are committed to protecting your privacy and ensuring the security of your personal information

2.1 Introduction

We are committed to protecting your privacy in the course of providing SMS-based pharmaceutical care. This section explains how we collect, use, and safeguard your personal information.

2.2 Personal Information We Collect

  • Contact Information: We collect your mobile phone number to engage with you via SMS about your health.
  • Health Information: Conversations may include details about your prescriptions and health concerns.
  • SMS Records: We may log SMS timestamps and message content to improve service quality.

2.3 How We Use Your Information

  • Deliver personalized pharmaceutical care.
  • Address your health-related questions or concerns via SMS.
  • Comply with applicable laws and regulations.

2.4 Sharing of Information

Your information is not sold or rented to third parties. We may share relevant details with:

  • Healthcare Providers: Involved in your care, with your consent.
  • Service Providers: Under strict confidentiality obligations, to facilitate SMS communications.

2.5 Security Measures

We implement reasonable safeguards to protect your data from unauthorized access. However, no mobile or internet transmission is entirely secure, so please use caution when sharing sensitive information.

We do not share your mobile data for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with third parties.

2.6 Your Rights

  • Access or request correction of your personal information.
  • Withdraw consent to SMS communications at any time.

2.7 Changes to Our Privacy Practices

We reserve the right to update this Privacy Policy as needed. We will notify you of any significant changes and obtain your consent if required.