Care plans fall apart between visits
Automated care tasks follow up on treatment plans, generate structured clinical summaries, and create new revenue opportunities.
No obligation. We'll reach out when access opens.
What happens after you install?
After installation, automated care tasks begin running in the background.
Patients are invited to enroll for HIPAA-compliant SMS communication
Enrolled patients are evaluated for clinical eligibility using relevant data in the EHR
Care tasks are scheduled and sent by SMS based on eligibility or user selection
Patient engagements are summarized into structured clinical summaries
Providers review and act within their normal workflow
Inside automated care tasks
What care tasks are, how they run, and what you get back.
Care tasks run automatically in the background. Providers review summaries when they're ready.
Product Deep Dive
Everything you need to know about how care tasks work, from concept to results.
What is a care task?
A care task is an automated outreach to a patient on a specific clinical or administrative topic. It is entirely automated using conversational AI.
It is designed to collect the same information a clinician would normally gather during follow-up—without requiring clinician time.
Care tasks engage patients by SMS and can be:
Conversational (guided back-and-forth)
Assessments (structured questions)
Each care task is focused on a specific clinical goal and persists until it is completed, retrying appropriately if a patient doesn't respond.
Triggered care tasks
Some care tasks are triggered automatically based on clinical guidelines, evidence-based literature, and patient data in the EHR—such as preventive screenings, condition check-ins when data suggests poor control, or outreach to patients lost to follow-up.
Each patient's data is evaluated against care task criteria. Tasks are scheduled only when inclusion criteria are met.
Provider-selected care tasks
Providers can also select care tasks to run for specific needs, such as lab follow-ups before a visit, treatment response or side-effect checks, patient education, or condition-specific monitoring.
All care tasks are scheduled and paced by the system.
Outreach does not happen immediately and is prioritized based on patient context so patients aren't overwhelmed.
What you get back
Care tasks return structured clinical summaries at the point of care.
These summaries:
Appear alongside patient data in the clinical workflow
Provide visibility into what's happening between visits
Capture documented clinical information at a higher frequency than visits alone
Clinicians review summaries, interpret the information, and take action when appropriate.
That documented work can support care delivery and create opportunities for additional revenue when providers review and act.
Practices typically start seeing clinical summaries shortly after patients start enrolling.
Pricing
Automation-based pricing — not patient count.Simple, transparent pricing based on automation capacity, not patient count.
All plans include automated care tasks that run in the background and generate clinical summaries when patients engage.as patients engage.
Light but meaningful automation to get started.
Includes:
Best for:
Best for solo providers and early adopters.
Solo providers, Early adopters, Practices exploring automation for the first time
Additional Users
Add staff access at any time. $20 per additional user / month
(Additional users do not affect automation capacity.)
Consistent automation across multiple conditions and workflows.
Includes:
Best for:
Best for practices running ongoing automation.
Practices running ongoing preventive or chronic care workflows, Teams that want automation happening continuously in the background
Additional Users
Add staff access at any time. $20 per additional user / month
(Additional users do not affect automation capacity.)
High-volume, automation-first usage.
Includes:
Best for:
Best for automation-first practices.
Practices with large or highly active patient panels, Organizations making automation a core operational layer
Additional Users
Add staff access at any time. $20 per additional user / month
(Additional users do not affect automation capacity.)
Additional Users
Notes
Not based on patient count
No per-message fees
Automation capacity resets monthly
See how automated care tasks work in your practice
Install once, let care tasks run in the background, and start receiving structured clinical summaries at the point of care.
No obligation. We'll reach out when access opens.